Privacy Policy

Effective date: 24 Sep 2025

At blissko, your privacy, safety and trust are essential. This Privacy Policy explains how we collect, use and protect your personal information when you visit our website or use our sessions, workshops or events.

Article 1: Information we collect

a. Information you provide directly

  • Name, email, phone number

  • Billing and payment details

  • Intake information (such as health conditions, pregnancy, medication or relevant background) — shared only with your explicit consent so we can adapt the session safely

  • Other details you choose to share with us in forms or communications

b. Information collected automatically when using our website

  • IP address, browser type and version, operating system

  • Pages visited, time spent on the website

  • Referring website or search engine

Article 2: Lawful basis for processing

We process your personal data in the following ways:

  • To perform our agreement with you (bookings, payments, providing services)

  • Based on your consent (e.g. for health intake forms or newsletters)

  • To comply with legal obligations (e.g. tax and invoicing requirements)

Article 3: How we use your information

  • To provide and manage sessions, workshops and events

  • To process bookings and payments

  • To communicate with you about appointments or changes

  • To adapt services to your needs and wellbeing

  • To improve our website and offerings

Article 4: Sharing your information

We only share your data when necessary:

  • With service providers such as booking or payment platforms, strictly for delivering our services

  • When required by Belgian law or authorities

  • Never sold or shared for marketing purposes

Article 5: Data retention

  • Invoices and payment records: kept for 7 years in line with Belgian tax law

  • Intake forms and session notes: securely stored and kept for up to 3 years after your last appointment, then deleted or anonymised

  • Emails and communications: kept as long as needed to respond, then deleted

Article 6: Data security and access

  • Intake forms and notes are confidential and only accessed by your practitioner.

  • Data is stored securely, either digitally with password protection or in locked physical storage.

  • We take reasonable measures to prevent loss, misuse or unauthorised access.

Article 7: Your rights

You have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data (unless retention is legally required)

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time (without affecting past lawful processing)

To exercise these rights, contact us at hello@blisskobodywork.com. We respond within 30 days.

You also have the right to lodge a complaint with the Belgian Data Protection Authority: www.gegevensbeschermingsautoriteit.be

Article 8: Cookies

Our website uses only essential cookies to ensure proper functioning. If we introduce analytics or marketing cookies in the future, we will request your consent before placing them.

Article 9: Changes to this Privacy Policy

We may update this Privacy Policy. Updates are published on this page with a new effective date.

Article 10: Contact

If you have any questions about this Privacy Policy, please contact:

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